Some Question & Answer

Our technicians will examine your property to determine the extent of the restoration required to rectify the situation to your ultimate satisfaction.

Depending on the nature of the damage, the technicians are trained and ready to perform all necessary services, such as:
- Assessment of moisture level readings
- Water Extraction
- Drying of building and contents
- Drying to structure and timber flooring
- Operation of air blowers, air scrubbers and dehumidifiers.
- Assessment of what is beyond salvageable
- Removal and relay of carpet
- Carpet repairs
- Carpet cleaning
- Carpet re-stretching

The National Restoration Network team are on call 24/7, so can be onsite and starting the extraction process within the hour.

The total process for smaller domestic water damage restoration typically takes a few days, however it can take up to several weeks for larger-scale damage.

Any signs of visible water ingress such as pooling water or discolouration of carpet will be an indicator that you require water damage restoration services.

Likewise, discolouration or walls and ceilings is an indicator of water damage that should be taken seriously, as without prompt treatment, these structures can become weak and hazardous.

Water ingress in less visible or more difficult to reach areas will eventually begin to omit an odour – this is a sign that there may be water damage affecting your property.

Small spills may not result in microbial growth, meaning it may be viable to allow the carpet to dry on its own. However, there can be no guarantee that there will be no permanent damage or that indoor air quality will not be impacted.

Carpet flooring can usually be salvaged if the water comes from a clean source and has not been left to sit for more than 24 hours.

Wooden flooring affected by water ingress can typically be salvaged with the instalment of our commercial dehumidifiers which will effectively extract the moisture.

Australia's Most Experienced Restoration & Repairs Technicians