Water, fire or sewage emergency right now? Call 1300 050 565, 24 hours a day.
What can we help you with?
Search 59 answers about water damage, drying, mould, fire, storm and insurance claims.
Browse help topics
Emergency help and first steps
What to do now, what information to have ready and how to reach NRN.
8 answers
The restoration process
Understand inspection, water extraction, drying, cleaning and the records you receive.
8 answers
Insurance, quotes and payment
Learn what affects restoration costs and how documentation can support an insurance claim.
8 answers
Wet carpet, floors, walls and ceilings
What can usually be dried and kept, what may need replacing, and what to do while you wait.
7 answers
Mould and damp areas
What to do when you notice mould, recurring dampness or a musty smell after a leak.
8 answers
Fire, smoke and storm damage
First steps after a fire or storm, and what cleaning and restoration can achieve.
7 answers
Sewage, biohazard and trauma cleanup
Contaminated water, disinfection and discreet specialist cleaning.
6 answers
Service areas, bookings and commercial sites
Where NRN works, how to book and how business and strata jobs are handled.
7 answers
Popular questions
- What should I do first after a water leak or flood?
- How long does professional drying take?
- How much does water damage restoration cost?
- Can wet carpet or timber flooring be saved?
- How quickly can mould grow after water damage?
- Does home insurance cover water damage?
- What areas does NRN service?
- How quickly can a technician arrive?
Still need help?
Speak with the NRN team any time. For an emergency, calling is the fastest way to get help.
// FREE QUOTE //
Need help right now?
Our technicians are on call 24/7 and can be on-site within the hour. Tell us what happened and we'll call you straight back.
1300 050 565- Insurance-grade work
- Homes & commercial, Australia wide
- 10+ years' experience
Emergency Restoration Quote